Privacy policy

Jules & Jade values the protection of its customers' personal data. This privacy policy describes how personal information is collected, used, and protected. By using our services, you agree to the practices described in this policy.

Collection of Personal Information

Jules & Jade collects various types of personal data to provide an optimal shopping experience. This data may include:

  • First and last name
  • Shipping and billing address
  • Email address
  • Phone number
  • Payment information

Use of Personal Information

The collected personal information is used for the following purposes:

  • Processing and shipping orders
  • Managing payments and preventing fraud
  • Communicating with customers about their orders and our product offerings
  • Improving our customer service and responding to requests
  • Sending information about new products, promotions, and events (with the customer's consent)

Sharing of Personal Information

Jules & Jade does not sell, rent, or share personal information with third parties, except in the following cases:

  • With external service providers who process payments and ship orders
  • When required by law or to comply with legal processes
  • To protect the rights, property, or safety of Jules & Jade, its customers, or the public

Protection of Personal Information

Jules & Jade implements appropriate security measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • The use of encryption technologies for payment transactions
  • Limited access to personal information to employees and partners who need the information to provide our services

Retention of Personal Information

Jules & Jade retains personal data for as long as necessary to achieve the purposes for which they were collected, including legal, accounting, or reporting requirements.

Customer Rights

Under applicable law, customers have certain rights regarding their personal data, including:

  • Right of Access: Customers can request a copy of their personal data held by Jules & Jade.
  • Right of Rectification: Customers can request correction of inaccurate or incomplete personal data.
  • Right to Erasure: Customers can request the deletion of their personal data, subject to legal retention periods.
  • Right to Withdraw Consent: Customers can withdraw their consent for the processing of their personal data at any time.

Cookies and Similar Technologies

Jules & Jade uses cookies and similar technologies to enhance the user experience on our website. Cookies help remember customer preferences and track site usage. Customers can adjust their browser settings to refuse cookies, but this may affect the website's functionality.

Changes to the Privacy Policy

Jules & Jade may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. Customers are encouraged to review this page regularly to stay informed of any changes.

Contact Information

For questions about this privacy policy or to exercise your rights regarding personal data, please contact Jules & Jade at the following address:

Email: info@jules&jade.com

Jules & Jade strives to protect the privacy of its customers and use personal data responsibly and securely.

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